Terms of service

MYRA GEMS — TERMS OF SERVICE (India)

Last updated: October 24, 2025
Website: https://myragems.in
Contact Email: care@myragems.in

1. Overview

Welcome to Myra Gems, where timeless craftsmanship meets modern gemstone design.
This website, myragems.in, is owned and operated by Myra Gems (“we”, “us”, “our”).

By visiting our website and/or purchasing jewellery from us, you agree to be bound by these Terms of Service (“Terms”), which govern your use of our website, products, and related services.

2. Use of the Website

By accessing our website, you agree that:

  • You are at least 18 years old or have consent from a parent or legal guardian.

  • You will use our site only for lawful purposes and not for any fraudulent or unauthorized activity.

  • You will not attempt to harm, disrupt, or misuse the website, or violate any intellectual property or privacy laws.

3. Products and Services

  • All our jewellery and gemstone products are described as accurately as possible.

  • As each gemstone is natural, slight variations in color, inclusions, or finish may occur.

  • Product images are for representation; actual appearance may vary slightly due to lighting or screen differences.

  • Prices, designs, and descriptions may change without prior notice.

  • Availability of certain gemstones or jewellery items may be limited, and we reserve the right to discontinue any product at any time.

4. Orders and Payments

  • All orders placed through our website are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order in case of incorrect pricing, payment failure, or suspected fraud.

  • Payments are securely processed through authorized third-party payment gateways in Indian Rupees (INR).

  • Applicable taxes such as GST are included or added at checkout as per Indian law.

5. Shipping and Delivery

  • We deliver worldwide through trusted and reputed courier partners.

  • Delivery timelines vary by destination and will be displayed during checkout.

  • Customers will receive tracking details once the order is dispatched.

  • International orders may be subject to customs duties, taxes, or import fees, which are the customer’s responsibility.

  • In case of delivery delays caused by customs clearance or courier partners, Myra Gems will not be liable for the delay but will assist with tracking and resolution.

  • Risk and ownership of the product pass to you upon successful delivery.

6. Returns, Exchanges & Refunds

We want you to love your jewellery.
Please review our Return & Exchange Policy for details regarding return eligibility, timelines, and refund procedures.
Customized, engraved, or made-to-order items may not be eligible for return.

7. Authenticity and Certification

  • Every Myra piece is crafted with genuine, certified gemstones and hallmarked precious metals.

  • Certification details, where applicable, are provided with the product or mentioned on the product page.

  • Astrological guidance or gemstone benefits described on the website are based on traditional beliefs and should not be considered medical or guaranteed advice.

8. Privacy and Personal Information

Your personal information is handled with utmost care and protected under our Privacy Policy.
By using our website, you consent to the collection and use of your data as outlined there.

9. Intellectual Property

All designs, product images, brand names, logos, and content on this website are the intellectual property of Myra Gems.
No part of this site may be copied, reproduced, or used without our written permission.

10. User Conduct

You agree not to:

  • Post or share unlawful, abusive, or misleading content.

  • Infringe upon intellectual property rights or privacy rights of others.

  • Upload viruses or malicious code.

  • Attempt to gain unauthorized access to our systems or interfere with our operations.

Violation may lead to suspension or termination of access and legal action.

11. Warranty and Liability

  • Our products are crafted to the highest standards of quality. However, natural gemstones may have inherent characteristics or inclusions.

  • Except as expressly stated, we provide no other warranties (express or implied) regarding the jewellery’s performance or astrological outcomes.

  • To the fullest extent permitted by Indian law, Myra Gems shall not be liable for any indirect, incidental, or consequential loss, including loss of profits or emotional distress.

12. Indemnification

You agree to indemnify and hold harmless Myra Gems, its employees, and affiliates against any claims or damages arising out of your violation of these Terms or misuse of our products or website.

13. Termination

We reserve the right to suspend or terminate access to our website or services if you violate these Terms or misuse our platform.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

15. Updates to Terms

We may revise these Terms from time to time.
The latest version will always be available at myragems.in.
Continued use of our website constitutes acceptance of the updated Terms.

16. Contact Information

For any questions about these Terms, your orders, or our policies, please contact us:

📧 care@myragems.in
🌐 https://myragems.in